Returns & Exchanges
At LD Packaging, we strive for complete satisfaction with every order; if your items are damaged or do not meet your specifications, you may return them within 30 days of delivery. Please ensure all packaging materials are in their original condition to qualify for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and details regarding the specific items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original shipping boxes to prevent damage during transit and include a copy of your packing slip.
Ship to Warehouse
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the returned goods for quality standards, we will process your refund or dispatch your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing